2 B* i& Q" U& p$ B, [0 O+ }# KOperator: Hello, Frank and Brothers, How can I help you? a* P \0 h8 b: v 5 R+ D4 T' D- a, l" ]Peter: This is Peter Jackson. Can I have extension 3421?! I f! d2 r9 b/ |& O) Q) N0 o
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接線員：你好，F(xiàn)rank and Brothers公司，有什么能為您服務(wù)的？ 1 o+ I# M& `# ~1 T1 B: W# J% Y6 L( O" K9 A( m
皮特：我是皮特·杰克森，能幫我接分機(jī)3421嗎？ " n+ L. g: C4 X1 X0 M ; f2 x0 q1 j0 x Q2 ?Operator: Certainly, hold on a minute, I'll put you through...0 x( [$ G- M2 E
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Frank: Bob Peterson's office, Frank speaking.5 l! U& s2 O' A5 R
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接線員：當(dāng)然可以，請稍等，我?guī)湍油ā?br />
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弗蘭克：鮑勃·皮特森辦公室，我是弗蘭克。 0 w0 {8 `% u& z% [9 Y2 @& X' S8 `1 j' N+ S6 C" {2 W+ S
Peter: This is Peter Jackson calling, is Bob in? , V$ K& U1 J7 p$ O9 i2 g0 e8 J3 D. d' M7 ~4 o; h( D9 j8 f
Frank: I'm afraid he's out at the moment. Can I take a message? ( F! w0 i1 Y/ n2 q 8 N: l! w" @" ?' |3 I皮特：我是皮特·杰克森，請問鮑勃在嗎？ 8 n$ m) I% S, V) q' y$ Z% k9 d) N: r/ g7 @4 _. S& V
弗蘭克：他這會出去了，有什么消息我可以轉(zhuǎn)達(dá)嗎？1 d/ P0 V! N, L* y( o
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Peter: Yes, Could you ask him to call me at ****. I need to talk to him about the Nuovo line, it's urgent.. g' Z$ O) Q) f( u9 G: J
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Frank: Could you repeat the number please?9 ~: S7 @" [# t" K
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皮特：是的，請讓他給我打電話，號碼是****，我需要跟他談?wù)勱P(guān)于Nuovo生產(chǎn)線的事情，這事很急。 $ w Y) X1 _1 `$ W2 a1 D5 |+ R! e- Z3 Q, i0 ]+ Z
弗蘭克：您能重復(fù)一遍號碼嗎？ ( s& r+ n( J" _' y/ M8 E, Q% { 2 U6 A' _1 {& |: {& M, K3 ?9 WPeter: Yes, that's ****, and this is Peter Jackson.6 b. g; h. ]5 {* _# s- n$ d o" U( Z$ W
5 b5 B; e- X- J1 g% ~Frank: Thank you Mr Jackson, I'll make sure Bob gets this asap. 5 m. Y1 |( G6 u4 i: `. H) y+ T N" |$ C$ H3 r5 E; a3 e9 [
皮特：好的，號碼是****，我是皮特·杰克森。: O4 \& W: E4 U
; l3 A1 @; w! R( m弗蘭克：謝謝你，杰克森先生，我會盡快轉(zhuǎn)達(dá)鮑勃的。7 a0 R ^- q5 ^9 G# i" c
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Peter: Thanks, bye. : n4 E/ E, x; b; N0 ]0 M; U4 ]% ]& Y' S
Frank: Bye. . [$ B0 I% z1 G9 a" W0 N 0 A- t# x( h; ?7 m6 X) U. v( R' x皮特：謝謝你，再見。 + s# `! {0 y# @ 7 C) f' \ W6 d! ], {弗蘭克：再見。 . Q% y0 N* o6 F8 W+ ^3 z: z" n1 }, h, l, A5 T! ?
相信大家從這通電話中可以了解，電話口語和我們?nèi)粘Ｉ钪械目谡Z是有不同的，下面是電話常用的短語和句子。 3 s$ m+ c2 Q% z1 v/ Y) @( ~% I , m( c7 \' e. K x# gIntroducing yourself 自我介紹6 v4 p6 f+ }/ P& S T. N: S
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This is Ken. 5 n$ X$ F- o S5 q ; h4 j8 l# i/ _- y5 TKen speaking 3 u# q& k* G+ c2 d4 r# L7 }2 ]! s: K; r. l3 C% t* \
Asking who is on the telephone 詢問另一方+ Y q# s- r# R0 _. d
5 ^2 W& Q! h* R) [ Y( bExcuse me, who is this? ( \/ ^! v4 V& R' Z# p1 N8 U8 ` r) I! p5 i
Can I ask who is calling, please?* w5 J4 S8 Y! I' G6 l4 W ?
3 Y1 f( ^7 }/ \9 L9 \Asking for Someone 請某人接電話 ) L. b6 w w% I. i, [1 V9 X9 v8 k Y/ [0 {
Can I have extension 321? (extensions are internal numbers at a company) , t( |1 t0 y* c5 V. I. I) s" o$ O% s
Could I speak to...? (Can I - more informal / May I - more formal) 7 M% u3 c5 f+ c: }3 u 8 ]9 S; S6 g/ A$ @Is Jack in? (informal idiom meaning: Is Jack in the office?2 I2 L2 F4 X* S9 G+ R
* ~/ u- J3 z9 a& |% P& oConnecting Someone 連線; g& u1 K1 f. A4 u+ ^
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I'll put you through (put through - phrasal verb meaning 'connect')+ L$ w/ C6 z5 G, |- U2 I
% T/ ~+ Q: @6 ], p3 A/ ACan you hold the line? Can you hold on a moment?% s7 r- w8 }5 ]7 f) t- @
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How to reply when someone is not available3 n9 T9 E" _/ z: R6 s2 e2 _( V
7 g, u9 i/ v i& i- VI'm afraid ... is not available at the moment " `! \( D! L) r% X( U2 c & _8 U$ {0 {; I# @+ X8 C! E6 {The line is busy... (when the extension requested is being used)# I- r- o# e& d
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Mr Jackson isn't in... Mr Jackson is out at the moment...9 z% j: b# Y4 f. p t
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Taking a Message 6 G: d% M' c7 S( q3 q5 T% b3 K% c6 d: q- K8 ]
Could (Can, May) I take a message? & a- K8 g$ d: \# L8 n , @9 W9 ^- Q# f2 V! ~$ UCould (Can, May) I tell him who is calling? 0 ?0 A, Z8 b# G6 j / l1 ^+ H: \) t/ N; e! R9 VWould you like to leave a message?: h3 j+ Z, P4 F0 r0 S
# f% L5 ?6 Y3 M$ K" r7 } 作者: 藍(lán)色月餅 時間: 2015-12-17 09:56
很實用，樓主可否分享下資源