|
|
我們先來(lái)看一段對(duì)話，最普通的電話場(chǎng)景是這樣的： s& A% g. T5 E0 @) U4 T
# E' p' P2 l; R& D% h/ E7 W
Operator: Hello, Frank and Brothers, How can I help you?
0 ?2 k1 J: F3 b. z9 b8 w( F+ V
/ ?2 `1 E& L5 W4 `6 N! ePeter: This is Peter Jackson. Can I have extension 3421?
0 k+ {2 j: l2 N* e$ C9 E$ K5 K3 P( O" i$ v t
接線員：你好，F(xiàn)rank and Brothers公司，有什么能為您服務(wù)的？5 I' d$ G0 Q# r3 v9 {0 a
* A" t% H; J6 d9 K+ l1 y
皮特：我是皮特·杰克森，能幫我接分機(jī)3421嗎？4 l' R9 Z S% G9 _! A
* J5 h: h- P# M
Operator: Certainly, hold on a minute, I'll put you through...- i. y5 C8 F/ C8 N& x
5 C6 V( K; w+ t, f, t& n2 k
Frank: Bob Peterson's office, Frank speaking.! `3 M- K) V, Q1 R! p
& m5 t& U, Y/ j- _5 Q: X% ?接線員：當(dāng)然可以，請(qǐng)稍等，我?guī)湍油ā?font class="jammer">. x: o6 E; W7 a: o4 A
5 ?+ r, v' ~: h: p' q5 u+ B8 y8 C. c
弗蘭克：鮑勃·皮特森辦公室，我是弗蘭克。% f! c% t" @. {9 w$ X
& W6 g! I$ e7 y6 [6 ^0 \
Peter: This is Peter Jackson calling, is Bob in?. \+ G. x1 K) F, Q; S. D% }: q! w
$ l* S; p) m( a; G
Frank: I'm afraid he's out at the moment. Can I take a message?
6 [, i0 M, w; E/ g' K/ V, l' E# I" Z% S! w
皮特：我是皮特·杰克森，請(qǐng)問(wèn)鮑勃在嗎？0 J1 ?% V6 k$ r$ t9 ~
, z' f* t! j# q: S; W7 o弗蘭克：他這會(huì)出去了，有什么消息我可以轉(zhuǎn)達(dá)嗎？
& w1 ^$ L% B3 W" l! G: I6 G3 F
( v- y, }" G; u& C9 z: D+ S8 [0 UPeter: Yes, Could you ask him to call me at ****. I need to talk to him about the Nuovo line, it's urgent.
* B( e5 `' k3 a" U
/ z! @' M- V/ z6 E* Z WFrank: Could you repeat the number please?% L5 Q$ |# e8 @* [ E4 f% [
6 m m# M, |1 s# ^. O
皮特：是的，請(qǐng)讓他給我打電話，號(hào)碼是****，我需要跟他談?wù)勱P(guān)于Nuovo生產(chǎn)線的事情，這事很急。+ ~; z. i! c* p4 r$ Z8 {
% Y) Y7 `( v1 W9 k. D& }& V
弗蘭克：您能重復(fù)一遍號(hào)碼嗎？0 J+ O: S( }4 e% o7 v
/ a; C# z/ k7 E5 b C6 }7 n
Peter: Yes, that's ****, and this is Peter Jackson.5 f9 y/ I' r0 t9 W" j
; K' K- z3 q' }3 l: R$ Y$ r; JFrank: Thank you Mr Jackson, I'll make sure Bob gets this asap.0 G% c c% D A5 h
3 }) Q) f) o4 X4 A& r
皮特：好的，號(hào)碼是****，我是皮特·杰克森。) V. {+ x6 X" q8 a0 d6 k
2 y! P1 x' u4 P5 ]3 M5 }" G
弗蘭克：謝謝你，杰克森先生，我會(huì)盡快轉(zhuǎn)達(dá)鮑勃的。7 a0 z, q+ i% v
3 s" t1 G3 _% R) E
Peter: Thanks, bye.
: |2 ?: D. K, u) _! R Q& w! E0 X+ o, q4 L/ K0 S$ a6 l
Frank: Bye.) |, D9 ] c: v# N( c, X
+ S! H2 W9 j" i; q3 X. Z# d皮特：謝謝你，再見(jiàn)。& I6 X/ R/ D" D% T
9 \5 ?. u1 [+ A8 r, i弗蘭克：再見(jiàn)。7 J* ^: Y: \8 z' D0 q
D+ a3 P1 \) E( ]. I6 l' m
相信大家從這通電話中可以了解，電話口語(yǔ)和我們?nèi)粘Ｉ钪械目谡Z(yǔ)是有不同的，下面是電話常用的短語(yǔ)和句子。* A+ L8 c0 [9 O0 p; n3 I
) D6 T9 i( r* T" o( v% `+ e2 XIntroducing yourself 自我介紹
* e6 I4 j0 w" s7 n& C8 p6 @ d8 {$ |0 r
This is Ken.
. P5 v: D( [5 G3 z# e' X& e. |' o, i( }! q) h
Ken speaking* ^% A4 l, u, Y
9 G$ L6 _# b, g5 u, ]9 @: C/ |Asking who is on the telephone 詢問(wèn)另一方
) t/ n$ X2 P3 E3 y l) X& ~; L- A
Excuse me, who is this?
+ l0 e* ` x8 y8 ]1 n& N+ w
8 J* @- U6 e* k" M' k3 g- K8 y* _Can I ask who is calling, please?" i( |+ c+ Y2 y5 c% s8 ]
) X' n+ I# u1 Z% p0 i5 _Asking for Someone 請(qǐng)某人接電話
1 [% L3 u1 r9 K3 T* Z1 D6 E5 F' m. d, C+ ^5 ?- e
Can I have extension 321? (extensions are internal numbers at a company)
% C; T8 h0 [) \ n v/ m, N- D4 k. ~! c5 j; P
Could I speak to...? (Can I - more informal / May I - more formal)
5 E# N2 O h% g) n: m
/ i/ V9 m; _# rIs Jack in? (informal idiom meaning: Is Jack in the office?1 e' U2 e% i; G+ t9 B6 E" F8 a
" P3 v- j! F! w Q7 [1 Z8 ?, n
Connecting Someone 連線$ A }- ]( Y$ |8 y0 _/ f. p5 [
* t1 ?1 h J' {2 T% vI'll put you through (put through - phrasal verb meaning 'connect')
7 [1 ?: i2 D5 }& M- ?# l! b M0 d. E9 M8 L# u
Can you hold the line? Can you hold on a moment?
; p6 w- S; M+ c% s0 O% D( R; p" m
! F2 W1 n7 a% v. W8 `How to reply when someone is not available6 ^& \7 P9 I* p8 Y# t
2 h5 a- M9 S2 b. I- Q9 k7 Q
I'm afraid ... is not available at the moment. |+ I. S G" G1 q
/ D/ }# G* o. C. U/ y
The line is busy... (when the extension requested is being used)6 _0 G! z$ w9 c, o# Z! `' e- |6 w5 U
( {8 E4 e1 k% N2 R9 QMr Jackson isn't in... Mr Jackson is out at the moment...# s) Y: `0 Q B% I* i! C. e
( t1 y E+ X# ?" s$ c k8 q9 yTaking a Message
: ^3 } i$ M. m
0 B# X6 V% ]) U' zCould (Can, May) I take a message?
0 N6 j' U% O9 m/ k( ^# P1 k4 z& A" S8 e2 Q* t; j! f
Could (Can, May) I tell him who is calling?' {1 s; m Q* j3 A2 K5 E
2 K* ^: A! H8 h: \4 _/ j2 @$ }1 j* i
Would you like to leave a message?
) B L- t3 t, x* F8 z) T# \: G+ C! [6 `% _* N. o/ G# u
|
|
發(fā)表于 2015-12-16 23:21:43
QQ好友和群
QQ空間