實(shí)用電話英語(yǔ)

平實(shí)生活

我們先來(lái)看一段對(duì)話，最普通的電話場(chǎng)景是這樣的：

* m. L; t9 F: |8 KOperator: Hello, Frank and Brothers, How can I help you?

Peter: This is Peter Jackson. Can I have extension 3421?

$ B$ T- i$ R4 W- V7 w接線員：你好，F(xiàn)rank and Brothers公司，有什么能為您服務(wù)的？

皮特：我是皮特·杰克森，能幫我接分機(jī)3421嗎？

Operator: Certainly, hold on a minute, I'll put you through...

; h/ D7 g1 C, SFrank: Bob Peterson's office, Frank speaking.

* e7 o! M2 C) [1 a" v接線員：當(dāng)然可以，請(qǐng)稍等，我?guī)湍油ā?font class="jammer">* Q  Y, m9 K& U

弗蘭克：鮑勃·皮特森辦公室，我是弗蘭克。

) |* L6 y# o& {" u/ Q% ^' B# tPeter: This is Peter Jackson calling, is Bob in?
- R; p: [/ k7 Z8 K2 S
% v# h- j2 T3 [  J/ V- WFrank: I'm afraid he's out at the moment. Can I take a message?

皮特：我是皮特·杰克森，請(qǐng)問(wèn)鮑勃在嗎？
; b9 h& i; x1 ]7 P3 d
弗蘭克：他這會(huì)出去了，有什么消息我可以轉(zhuǎn)達(dá)嗎？
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Peter: Yes, Could you ask him to call me at ****. I need to talk to him about the Nuovo line, it's urgent.

7 s- p- {/ r3 S0 q! K5 eFrank: Could you repeat the number please?

皮特：是的，請(qǐng)讓他給我打電話，號(hào)碼是****，我需要跟他談?wù)勱P(guān)于Nuovo生產(chǎn)線的事情，這事很急。

弗蘭克：您能重復(fù)一遍號(hào)碼嗎？
! c+ u+ E6 A* h% K2 t( p' K
1 @( T9 J9 x% D1 e. {9 [4 dPeter: Yes, that's ****, and this is Peter Jackson.

7 R/ N7 N1 u, @8 `' ^6 ~* a# }Frank: Thank you Mr Jackson, I'll make sure Bob gets this asap.

皮特：好的，號(hào)碼是****，我是皮特·杰克森。

: @$ o0 k* O0 D6 s$ A2 r. K; |- O% A弗蘭克：謝謝你，杰克森先生，我會(huì)盡快轉(zhuǎn)達(dá)鮑勃的。
) N9 ~* E: i, T" I& M; Z5 u
Peter: Thanks, bye.
! @) `; L1 ^1 D
Frank: Bye.

1 G6 R$ v0 d$ ^1 G2 P& v" c皮特：謝謝你，再見(jiàn)。

弗蘭克：再見(jiàn)。

7 U. x/ H, n: d3 {9 h/ x$ c  Y相信大家從這通電話中可以了解，電話口語(yǔ)和我們?nèi)粘Ｉ钪械目谡Z(yǔ)是有不同的，下面是電話常用的短語(yǔ)和句子。

0 w& T  {2 F* L6 K; gIntroducing yourself 自我介紹

This is Ken.
! U6 |1 \  y2 `
; I! u- I# s5 G1 Z  |4 _# ~. ]Ken speaking
! l7 `: C+ g7 c1 D# Z1 ^
Asking who is on the telephone 詢問(wèn)另一方

6 q) N3 }9 e4 U5 iExcuse me, who is this?
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Can I ask who is calling, please?
& i, o" U# {, M( I8 _
Asking for Someone 請(qǐng)某人接電話
# s1 T8 Q1 m* p0 X3 h: |
Can I have extension 321? (extensions are internal numbers at a company)
4 x! X. O# X( y+ ]
0 V: X0 `& b! m2 x7 U$ OCould I speak to...? (Can I - more informal / May I - more formal)

Is Jack in? (informal idiom meaning: Is Jack in the office?

Connecting Someone 連線
' F  h6 r. W$ ^! c: _% K
I'll put you through (put through - phrasal verb meaning 'connect')
( f) q8 q$ D1 P8 e  I: \% |( I
Can you hold the line? Can you hold on a moment?
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: _# Z1 Q9 C+ x2 @0 T) ~0 JHow to reply when someone is not available
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/ p) \2 m: A9 C, r7 }I'm afraid ... is not available at the moment

The line is busy... (when the extension requested is being used)

" F3 y9 U0 y  V! ~: P6 E0 u2 m2 KMr Jackson isn't in... Mr Jackson is out at the moment...

Taking a Message

Could (Can, May) I take a message?
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( u% ?. |) q" j9 p) XCould (Can, May) I tell him who is calling?
2 a+ {4 z; r+ E" ^- z
  G/ X# z9 m$ _9 J- lWould you like to leave a message?
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